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- Question 12
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Question 12/42
Which type of automation is most commonly used in Customer Service or Customer Support processes?
Correct Answer: B
The type of automation most commonly used in Customer Service or Customer Support processes is Attended automation. This form of automation is interactive and requires human intervention at certain points, making it ideal for customer service environments where decisions and responses need to be tailored to specific customer interactions.References: UiPath Documentation on Automation Types at https://docs.uipath.com/.
- Question List (42q)
- Question 1: Who is responsible for preparing the test data7?...
- Question 2: What does Test data represent?
- Question 3: What is the purpose of RPA Hypercare?...
- Question 4: What is a Test Case template?
- Question 5: What is a process in the context of an automation implementa...
- Question 6: For your trigger you want to set some non-working days restr...
- Question 7: What is the final step the business analyst must take to com...
- Question 8: What is the purpose of using the Test Cases template to crea...
- Question 9: For text assets, is there any character limit for the Global...
- Question 10: What is the role of UiPath Automation Hub?...
- Question 11: In UiPath Automation Hub, what factor is taken into consider...
- Question 12: Which type of automation is most commonly used in Customer S...
- Question 13: In the PDD, what should a complete Out of Scope section cont...
- Question 14: Which of the following is considered a Thin Client?...
- Question 15: What should be done when the process documentation is missin...
- Question 16: When will a Transaction Item be in status Retried?...
- Question 17: What are the 2 ways to document processes in UiPath Task Cap...
- Question 18: UiPath Process Mining provides TemplateOne application that ...
- Question 19: Who should be involved in the UAT phase?...
- Question 20: What is the aim of the performance assessment in the post-pr...
- Question 21: What is the purpose of Opportunity Assessment?...
- Question 22: What is the recommended way to extract data from an Invoice?...
- Question 23: In UiPath Studio ReFramework, what can be the output from th...
- Question 24: When doing the Complexity Assessment of a process, which of ...
- Question 25: What is the purpose of creating an AS IS process map during ...
- Question 26: Which of the following are possible queue item statuses in U...
- Question 27: What are the environments that the UiPath Platform provides ...
- Question 28: When starting a project with UiPath Process Mining, you can ...
- Question 29: When prioritizing the processes to be automated based on the...
- Question 30: Which of the following types of Assets are available in UiPa...
- Question 31: UiPath Process Mining offers the feature of simulating autom...
- Question 32: What is end-to-end automation with human in the loop in UiPa...
- Question 33: When an application stops responding, what should it be trea...
- Question 34: What is the purpose of the Test Scenarios Document'?...
- Question 35: Which of the following factors most influences the complexit...
- Question 36: What is an example of a feasibility-based prioritization cri...
- Question 37: Which of the following can be considered major components of...
- Question 38: Which option from the Task Mining interface allows the busin...
- Question 39: In the context of UiPath selectors, what is an anchor?...
- Question 40: What are 2 key features of UiPath Automation Hub?...
- Question 41: Which of the following best describes the differences betwee...
- Question 42: What is the purpose of an AS-IS diagram?...
