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Consider the diagram which shows part of theArchiSurance Claims Administration: (A diagram showing: * "Claim Filed" (Business Event) # "Accept Claim" (Business Process) # "Assign Claim" (Business Process) * ACustomer Service Representativeis assigned toAccept Claim.) Which of the following describes this diagram?
Correct Answer: D
Comprehensive and Detailed In-Depth Explanation: ThisArchiMate Business Layer diagramrepresentsa sequence of business processes triggered by a business event. * "Claim Filed" is a Business Event, which means it represents anexternal occurrence that initiates a process. * "Accept Claim" is a Business Process, meaning it is a structured activity that follows the event. * "Assign Claim" is another Business Process, which follows after the "Accept Claim" process. * A Customer Service Representative role is assigned to the "Accept Claim" process, but the focus of the diagram is the event-driven flow of processes. Analysis of Answer Choices: #A. The Claim Filed event assigns the Customer Service Representative to participate in the Accept Claim and Assign Claim processing.##Incorrect * TheCustomer Service Representative role is involved only in the "Accept Claim" process, but the diagram does not indicate their role in "Assign Claim." * ArchiMate 3.2 Specification, Section 6.3.2, states thatBusiness Events trigger processes but do not assign roles. #B. The event Claim Filed triggers the Accept Claim process which is serviced by the Customer Service Representative role before the Assign Claim process.##Incorrect * WhileClaim Filed triggers Accept Claim, thefocus of the diagram is on process flow, not role assignments. * The key relationship is between the business processes, not the role. #C. The information that flows from Claim Filed to Accept Claim and then to Assign Claim is reviewed by the Customer Service Representative role.##Incorrect * TheCustomer Service Representative role is assigned to "Accept Claim," but there is no indication they review information across all steps. * The diagramshows process flow, not an explicit review process. #D. Business event Claim Filed triggers a business process Accept Claim which in turn triggers an Assign Claim process.##Correct Answer * "Claim Filed" (Business Event) triggers "Accept Claim" (Business Process), which then triggers "Assign Claim" (Business Process). * ArchiMate 3.2 Specification, Section 6.3.1, states thatBusiness Events initiate Business Processes, and processes can trigger subsequent processes. * This matches the flow depicted in the diagram. #D. Business event Claim Filed triggers a business process Accept Claim which in turn triggers an Assign Claim process. References: * ArchiMate 3.2 Specification: Sections 6.3.1 (Business Processes) and 6.3.2 (Business Events). * Archi User Guide: Modeling event-driven process flows in business architecture.