TheCMDB Health Dashboardis a central component of CMDBData Foundations insight and governance. It measures and tracks data quality using well-defined health indicators that focus on theaccuracy, relevance, and usabilityof CI data.
Two key data quality areas included in the dashboard areStale CIsandDuplicate CIs.
Stale CIs(Option D) refer to configuration items that have not been updated within a defined time window.
These records are risky because they may no longer reflect the current state of the environment, leading to inaccurate impact analysis, poor change decisions, and misrouted incidents. Monitoring staleness helps organizations identify where discovery, integrations, or ownership processes are failing.
Duplicate CIs(Option E) occur when the same real-world asset or service is represented by multiple records.
Duplicates undermine trust in the CMDB, distort reporting, and break service mappings. The CMDB Health Dashboard highlights duplicate trends and integrates with de-duplication and remediation workflows to address them.
Options A (Downgraded CIs), B (Upgraded CIs), and C (Missing CIs) are not standard CMDB Health Dashboard quality dimensions. While "missing" data may be inferred through completeness checks,Missing CIsas a category is not directly tracked.
Therefore, the correct answers areD - Stale CIsandE - Duplicate CIs, which are core CMDB Health indicators used to maintain high-quality configuration data.