Why is it important to take a structured approach to analyze problems in the delivery pipeline?
Correct Answer: B
Explanation
The reason why it is important to take a structured approach to analyze problems in the delivery pipeline is that it helps ensure that actual causes of problems are addressed, rather than symptoms. A structured approach to problem analysis involves following a systematic and logical process to identify, define, and understand the root causes of a problem, and to propose and evaluate possible solutions. A structured approach can help avoid jumping to conclusions, making assumptions, or applying band-aid fixes that do not solve the underlying issues. A structured approach can also help involve the relevant stakeholders, collect and analyze data, prioritize and categorize problems, and communicate and document the findings and recommendations. Some examples of structured approaches to problem analysis are the 5 Whys, the fishbone diagram, the Pareto chart, and the PDCA cycle