Slack-Admn-201 Exam Dumps | Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly

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Question 45/100

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

A. Change her workspace settings to allow all members to archive channels.

B. Standardize and communicate channel naming conventions.

C. Encourage members to add a channel purpose and topic.

D. Restrict new channel creation to admins only.

Correct Answer: B

The first step to addressing duplicate channels and improving discoverability is:
"Standardizing channel naming conventions, making it easier for members to find existing channels and understand their purpose." Slack best practices emphasize that a standardized naming system helps with searchability and organization.
Although adding channel topics and purposes (Option C) is also good practice, naming conventions are the first priority.
(Reference: Slack Administration Study Guide - Channel Management and Naming Best Practices)
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