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Question 96/115

Universal Containers has expanded to sell virtual containers for data storage. Virtual container work orders are provisioned immediately by the system and therefore cannot be changed by a sales representative. What is an optimal approach to implement these requirements?

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test - Mar 28, 2024

B. Change the record type/page layout assignment for Work Order to be Read Only.

This approach is optimal because it directly addresses the requirement to prevent sales representatives from editing work orders for virtual containers after they are provisioned, without removing their ability to view these orders. By assigning a specific record type to virtual container work orders and associating that record type with a read-only page layout for sales representatives, you can ensure that these users can see work order details but cannot make any changes. This method allows for granularity in control, as it can be applied specifically to virtual container work orders, while leaving the ability to edit other types of work orders (if any) unaffected.

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