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Question 8/46
A sales representative is fulfilling an order using the step-by-step instructions for that specific customer What are these instructions known as?
Correct Answer: B
Standard operating procedures (SOPs) are detailed instructions that describe how to perform a specific task or process. SOPs help to ensure consistency, quality, and compliance in fulfilling orders for different customers. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-essentials-basics/salesforce-essentials-sales-process
- Question List (46q)
- Question 1: A sales representative wants to track which opportunities in...
- Question 2: A sales representative uses job titles as an indicator to qu...
- Question 3: A sales representative is using elicitation techniques to ga...
- Question 4: A sales representative plans to attend a large industry conf...
- Question 5: In the context of deal management, why is it important for a...
- Question 6: After verbally agreeing to the price and receiving a formal ...
- Question 7: What can help a sales representative frame a solution around...
- Question 8: A sales representative is fulfilling an order using the step...
- Question 9: A sales representative closed a deal with a customer 6 month...
- Question 10: In addition to learning more about customers, what does cust...
- Question 11: A sales representative wants to prioritize their leads based...
- Question 12: A sales representative has spent countless hours on due dili...
- Question 13: How should a sales representative identify and generate new ...
- Question 14: A sales representative wants to improve the overall health o...
- Question 15: Which element should a sales representative understand to de...
- Question 16: A sales representative is given an objection and shows respe...
- Question 17: A sales representative identifies a strong business case for...
- Question 18: A sales representative is having challenges getting access t...
- Question 19: A customer has questions about the features of one product t...
- Question 20: A sales representative is negotiating with a customer to ren...
- Question 21: How can the sales rep work with marketing to improve the hea...
- Question 22: A sales representative has a customer who is indecisive abou...
- Question 23: A sales representative is working on an opportunity that has...
- Question 24: How can whitespace analysis improve a sales representative's...
- Question 25: What are the four elements of emotional intelligence?...
- Question 26: A sales representative recently closed a deal and wants to m...
- Question 27: A sales representative wants to highlight a customer's retur...
- Question 28: When assessing the risks and opportunities of a deal, why is...
- Question 29: What is stage velocity in a sales pipeline?...
- Question 30: A sales representative is asked by their sales manager to le...
- Question 31: A sales representative just closed a deal and wants to make ...
- Question 32: A sales representative is approached by a prospect who is ha...
- Question 33: Before a sales representative can close a deal, they are pro...
- Question 34: What should the sales rep focus on to create and maintain a ...
- Question 35: Which first step should a sales representative take to gain ...
- Question 36: A sales representative presents a solution and the customer ...
- Question 37: A sales representative is assigned to high-value prospects. ...
- Question 38: A sales representative spends time building their pipeline w...
- Question 39: A new sales representative is taking over an account and has...
- Question 40: A sales representative worked with a primary account for the...
- Question 41: A sales team knows the importance of building an accurate fo...
- Question 42: How many days are recommended between calls when reaching ou...
- Question 43: A sales representative has a list of prospects to cold call ...
- Question 44: A Universal Containers sales representative is working with ...
- Question 45: Which sales quota measurement focuses on the end result rath...
- Question 46: During a sales cycle, a sales representative may be required...
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