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Northern Trail Outfitters (NTO) wants to automate a multi-step process that spans several departments. How do Interactive Steps in Flow Orchestration help NTO involve users at key steps of the process?
Correct Answer: B
Interactive Steps in Flow Orchestration are designed to involve users at specific points within an automated process. Here's how they help NTO: User Interaction: Interactive Steps enable users to engage with the process during key stages. These steps are inserted between automated tasks to require human input or decision-making. This ensures that critical user actions, such as approvals or data entry, are seamlessly integrated into the flow. Process Continuity: Once the user completes the required interaction, the process can automatically proceed to the next step. This creates a cohesive workflow that combines automated and manual tasks efficiently. Use Case Examples: Approving a document, entering additional information, or making decisions based on presented data are typical scenarios where Interactive Steps are beneficial. Reference: Salesforce Flow Orchestration Documentation