A. Create a churn trend app from a template in CRM analytics to identify customer likely to churn

B. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

C. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

D. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn