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Question 80/98

Universal Containers is implementing a Knowledge Base and wants to empower certain managers to create, edit, and manage articles. All articles should be reviewed by these managers before being published, while some articles need an additional layer of legal review as well. Which three actions should a Consultant recommend to meet these requirements? Choose 3 answers

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Question List (98q)
Question 1: Universal Containers (UC) and Global Shipping (GS) are affil...
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Question 3: Universal containers has setup a sales process that requires...
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1 commentQuestion 8: Universal Containers contact center would like to measure an...
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Question 11: UC processes its orders through a separate system from Sales...
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Question 14: Universal containers sales team would like to track product ...
Question 15: How do you create a new quote for a customer?...
1 commentQuestion 16: Which role is interested in the report "Sales Activity by Cl...
Question 17: Universal containers sells two products that each have a uni...
Question 18: Universal Containers runs a support operation with multiple ...
Question 19: What features ofwork.com can managers use to help sales repr...
Question 20: What is a consideration when implementing Advanced Currency ...
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Question 22: A Regional Sales Manager's (RSM) direct reports are frequent...
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Question 24: Who is most interested in the alignment of sales and marketi...
Question 25: Role hierarchy should normally mimic the org structure....
Question 26: Which of the following describes the Forecast Category field...
Question 27: Universal Containers decided to start using salesforce for a...
Question 28: Universal Containers has hired a consulting firm to implemen...
Question 29: The sales manager at Universal Containers wants to be inform...
Question 30: Universal Containers wants to integrate the sales cloud solu...
Question 31: A customer needs Chatter, a custom mobile layout, and custom...
Question 32: Universal Container wants to improve sales productivity in i...
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1 commentQuestion 34: Universal Containers needs to provide contact center agents ...
Question 35: Universal Containers is using the Lightning Service Console ...
Question 36: What should you keep in mind when designing a solution to im...
Question 37: There are four steps to managing Products and Price Books. C...
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Question 39: Universal Containers purchased a new marketing database list...
Question 40: Universal Containers uses Salesforce for Outlook to synchron...
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Question 42: Universal Containers is exploring ways to provide their cust...
Question 43: Territory mgt is enabled. Users should be able to track acco...
Question 44: Universal Containers has configured salesforce to store all ...
Question 45: Universal Containers is changing their case management syste...
Question 46: Universal Containers is looking to reduce the volume of call...
1 commentQuestion 47: Which three are characteristics of Visual Workflow? Choose 3...
Question 48: A system administrator has been asked to create a report for...
Question 49: Which option best identifies with the Chatter Record Page?...
Question 50: Universal Containers wants articles to be suggested to agent...
1 commentQuestion 51: UC operates in two currencies: EUR and USD. Its corporate cu...
Question 52: Universal Containers is implementing an entitlement process ...
Question 53: 88. Universal containers has an extensive distributor and re...
Question 54: Who is most interested in visibility, no surprises, and syst...
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Question 56: Universal Containers recently rolled out a Salesforce knowle...
Question 57: Universal Containers uses contracts in Salesforce to record ...
Question 58: Why are profiles important when managing security of records...
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Question 61: Universal Containers wants to deploy the Service Cloud to it...
Question 62: The sales management team of Universal Containers has notice...
Question 63: Forecasting is an exact science and is the total of all the ...
Question 64: Which three processes are a use case for Visual Workflow? Ch...
Question 65: Universal Containers customer support management wants to pr...
1 commentQuestion 66: A Service Manager has just configured Live Agent at a compan...
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Question 68: What statement is true about the Salesforce Knowledge articl...
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1 commentQuestion 70: Customer Support Agents are frustrated with how they interac...
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Question 74: A consulting firm has been retained to implement a new Servi...
Question 75: Universal Containers is preparing for the launch of its new ...
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Question 77: For optimal usability and adoption, a solution must do what....
Question 78: Universal Containers would like to implement a solution to h...
Question 79: Universal Containers has a large sales department that is di...
Question 80: Universal Containers is implementing a Knowledge Base and wa...
Question 81: Sales manage travels frequently - how to review pending appr...
Question 82: What are some common security challenges? (Select all that a...
Question 83: Universal Containers is training a new set of Service Reps. ...
Question 84: UC is undergoing a sales reorganization and wants to enable ...
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Question 89: Universal Containers has a single contact center that handle...
Question 90: What are the main challenges that marketing faces when tryin...
Question 91: Which of the following descriptions best describe Data.com?...
Question 92: To create a PDF file of your quote, click "Create PDF" on th...
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Question 94: Universal containers has automated the process of creating n...
Question 95: A sales representative at UC frequently has multiple quotes ...
Question 96: A customer successfully places an order with UC for five wid...
Question 97: UC has a private sharing model. Sales representatives are re...
Question 98: Choose the correct statement.