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Question 11/98

UC processes its orders through a separate system from Salesforce but would like to integrate the order history data into Salesforce. This would give sales representatives a view of all past orders by account. Which solution should a consultant recommend?

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Question List (98q)
Question 1: Universal Containers (UC) and Global Shipping (GS) are affil...
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Question 11: UC processes its orders through a separate system from Sales...
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Question 15: How do you create a new quote for a customer?...
1 commentQuestion 16: Which role is interested in the report "Sales Activity by Cl...
Question 17: Universal containers sells two products that each have a uni...
Question 18: Universal Containers runs a support operation with multiple ...
Question 19: What features ofwork.com can managers use to help sales repr...
Question 20: What is a consideration when implementing Advanced Currency ...
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Question 22: A Regional Sales Manager's (RSM) direct reports are frequent...
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Question 25: Role hierarchy should normally mimic the org structure....
Question 26: Which of the following describes the Forecast Category field...
Question 27: Universal Containers decided to start using salesforce for a...
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Question 29: The sales manager at Universal Containers wants to be inform...
Question 30: Universal Containers wants to integrate the sales cloud solu...
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Question 32: Universal Container wants to improve sales productivity in i...
Question 33: A company has created a new onboarding process. An Agent mus...
1 commentQuestion 34: Universal Containers needs to provide contact center agents ...
Question 35: Universal Containers is using the Lightning Service Console ...
Question 36: What should you keep in mind when designing a solution to im...
Question 37: There are four steps to managing Products and Price Books. C...
Question 38: The sales representatives at Universal Containers have been ...
Question 39: Universal Containers purchased a new marketing database list...
Question 40: Universal Containers uses Salesforce for Outlook to synchron...
Question 41: Universal Finance has two sales divisions. Sales Division As...
Question 42: Universal Containers is exploring ways to provide their cust...
Question 43: Territory mgt is enabled. Users should be able to track acco...
Question 44: Universal Containers has configured salesforce to store all ...
Question 45: Universal Containers is changing their case management syste...
Question 46: Universal Containers is looking to reduce the volume of call...
1 commentQuestion 47: Which three are characteristics of Visual Workflow? Choose 3...
Question 48: A system administrator has been asked to create a report for...
Question 49: Which option best identifies with the Chatter Record Page?...
Question 50: Universal Containers wants articles to be suggested to agent...
1 commentQuestion 51: UC operates in two currencies: EUR and USD. Its corporate cu...
Question 52: Universal Containers is implementing an entitlement process ...
Question 53: 88. Universal containers has an extensive distributor and re...
Question 54: Who is most interested in visibility, no surprises, and syst...
Question 55: Most common integrations in a marketing organization take pl...
Question 56: Universal Containers recently rolled out a Salesforce knowle...
Question 57: Universal Containers uses contracts in Salesforce to record ...
Question 58: Why are profiles important when managing security of records...
Question 59: How can end users work with Salesforce for Outlook? (Select ...
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Question 61: Universal Containers wants to deploy the Service Cloud to it...
Question 62: The sales management team of Universal Containers has notice...
Question 63: Forecasting is an exact science and is the total of all the ...
Question 64: Which three processes are a use case for Visual Workflow? Ch...
Question 65: Universal Containers customer support management wants to pr...
1 commentQuestion 66: A Service Manager has just configured Live Agent at a compan...
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Question 68: What statement is true about the Salesforce Knowledge articl...
Question 69: Sales reps must use the same system to manage calendars and ...
1 commentQuestion 70: Customer Support Agents are frustrated with how they interac...
Question 71: Universal Containers provides customer support for both new ...
Question 72: Universal Containers is implementing Salesforce Knowledge at...
Question 73: Universal Container has its sales representative enter a new...
Question 74: A consulting firm has been retained to implement a new Servi...
Question 75: Universal Containers is preparing for the launch of its new ...
Question 76: The VP of sales at Universal Containers wants to be able to ...
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Question 78: Universal Containers would like to implement a solution to h...
Question 79: Universal Containers has a large sales department that is di...
Question 80: Universal Containers is implementing a Knowledge Base and wa...
Question 81: Sales manage travels frequently - how to review pending appr...
Question 82: What are some common security challenges? (Select all that a...
Question 83: Universal Containers is training a new set of Service Reps. ...
Question 84: UC is undergoing a sales reorganization and wants to enable ...
Question 85: Your client is using Account data that is old. How can you h...
Question 86: AW Computing wants to run advertisement campaigns and then r...
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Question 88: A company would like to implement a solution that would hold...
Question 89: Universal Containers has a single contact center that handle...
Question 90: What are the main challenges that marketing faces when tryin...
Question 91: Which of the following descriptions best describe Data.com?...
Question 92: To create a PDF file of your quote, click "Create PDF" on th...
Question 93: UC wants to use its customer portal to allow customers to pr...
Question 94: Universal containers has automated the process of creating n...
Question 95: A sales representative at UC frequently has multiple quotes ...
Question 96: A customer successfully places an order with UC for five wid...
Question 97: UC has a private sharing model. Sales representatives are re...
Question 98: Choose the correct statement.