Platform-App-Builder Exam Dumps | Universal Container wants customers to be able to open cases from a public-facing website. What should

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Question 42/159

Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?

A. Web-to-case

B. Outbound message

C. Email-to-case

D. Screen flow

Correct Answer: A

Recent Comments (The most recent comments are at the top.)

Jaybee - Nov 10, 2023

Correct answer is A

Web-to-Case
Web-to-Case is a feature that allows you to create a web form on your website that customers can fill out to create a new case directly in Salesforce.
When a customer submits the web form, a new case is created in Salesforce with the information provided in the form

Ran - Dec 01, 2022

By opening a case meaning accessing the case? Neither of the choices has the correct answer.
We can use public experience sites and expose cases by configuring guest experience users.

Rajesh - Nov 30, 2022

How is it Web to case? Can I get explanation

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Question 42/159

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