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Question 10/106

Universal Containers (\)C) is on the Unlimited Edition of Salesforce orgs. Currently, there are four Developer Pro sandboxes used by dev teams for various purposes, one partial copy sandboxes used for training, one full sandbox used for user acceptance testing. There is another full sandbox used for performance testing during the initial launch, and it is no longer being actively used.
A system administrator had reported yesterday that none of the sandboxes can be refreshed.
What is the most probable action an architect can help the system administrator with?

Recent Comments (The most recent comments are at the top.)

JW - Jul 11, 2024

This is a poor question. Unlimited comes with 1 full sandbox, but customers commonly buy more.

If you assume they have not purchased more, then D would be the right answer. But how would that even happen? How would someone have more sandboxes then allowed? Anyways if it does happen, sandbox services like refreshed might be suspended, and you need to come in compliance by deleting one sandbox.
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_licenses.htm&type=5

If you correctly do not assume that they don't have more than 1 full sandbox allowed, then my next though would be that none of them can be refreshed because they haven't completed their refresh interval. But since dev pro can be refreshed daily, it's probably not the case, but if it were the case, you can wait a few hours for the refresh interval.

If you can't figure it out, then option A would be a good option.

Siva - Mar 31, 2023

It should be D.
The question clearly says they 2 Full Sandboxes i.e. 1 for UAT; & another for Perf used during initial launch (certainly out of sync with Prod Org). So refreshing second full sandbox belongs perf make more sense.

YGIYIH - Mar 14, 2023

It's D bc there is only 1 Full with Unlimited Edition, so Full for performance testing needs to be deleted to be able to refresh other sandbox : https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htm&type=5

ABCDE - Dec 11, 2022

No guys it's obviously A. You are not going to delete a Full Copy Sandbox just because there is a problem with refreshing the other sandboxes. That's overkill!
Contact Salesforce Support and let them figure out what is going on! It's not an urgent task.

Hammy - May 23, 2022

It is D - Delete sandboxes to comply with the number allowed by your org’s sandbox licenses, or purchase more sandbox licenses.

https://help.salesforce.com/s/articleView?id=sf.data_sandbox_licenses.htm&type=5

MK - May 09, 2022

Q10: Shouldn't it be D answer?
Admin can create case to SF himself, Account Teams are not related to sandbox management and in C second part is off. Only D make some sens.

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