Data-Architect Exam Dumps | Universal Containers (UC) plans to implement consent management for its customers to be compliant with

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Question 27/115

Universal Containers (UC) plans to implement consent management for its customers to be compliant with General Data Protection Regulation (GDPR). UC has the following requirements:
UC uses Person Accounts and Contacts in Salesforce for its customers.
Data Protection and Privacy is enabled in Salesforce.
Consent should be maintained in both these objects.
UC plans to verify the consent provided by customers before contacting them through email or phone.
Which option should the data architect recommend to implement these requirements?

A. Use the Consent Management Feature to validate consent provide under the person Account and Contact that is provided by the customer.

B. Configure custom fields in Person Account and Contact to store consent provided by customers, and validate consent against the fields.

C. Build Custom object to store consent information in Person Account and Contact, validate against this object before contacting customers.

D. Delete contact information from customers who have declined consent to be contacted.

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test - Feb 06, 2024

A. Use the Consent Management Feature to validate consent provided under the Person Account and Contact that is provided by the customer.

This recommendation is based on the following considerations:

Salesforce's Consent Management Feature is specifically designed to handle scenarios like this. It allows organizations to track and manage customer consent in a structured and compliant way. This feature can be used with both Person Accounts and Contacts.

The Consent Management Feature is integrated with Salesforce's Data Protection and Privacy settings, making it a natural choice for organizations looking to comply with regulations like GDPR. It provides a standardized way to capture and store consent, making it easier to audit and report on consent status.

Using this feature, UC can easily verify the status of a customer's consent before making contact, ensuring compliance with GDPR.

Sep2023 - Dec 02, 2023

D?
https://help.salesforce.com/s/articleView?id=sf.consent_management_service.htm&type=5

Question 27/115

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