CRT-211 Exam Dumps | AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers

Home
Salesforce
Certification Preparation for Advanced Administrator
Salesforce.CRT-211.v2024-08-19.q106
Question 26

Valid CRT-211 Dumps shared by ExamDiscuss.com for Helping Passing CRT-211 Exam! ExamDiscuss.com now offer the newest CRT-211 exam dumps, the ExamDiscuss.com CRT-211 exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com CRT-211 dumps with Test Engine here:

Access CRT-211 Dumps Premium Version
(223 Q&As Dumps, 35%OFF Special Discount Code: freecram)

<< Prev Question Next Question >>

Question 26/106

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?

A. Auto-Response Rules

B. Escalation Rules

C. Assignment Rules

D. Workflow Rules

Correct Answer: B

Escalation rules are rules that automatically escalate cases if they have not been resolved within a certain time frame or meet certain criteria such as priority or status. Escalation rules can perform actions such as changing ownership of cases, sending email notifications, or creating tasks for users or queues. By using escalation rules, AW Computing can ensure that cases are properly prioritized and handled within their SLA time limit.
References: https://help.salesforce.com/s/articleView?id=sf.case_escalation_rules_overview.htm&type=5

Your email address will not be published. Required fields are marked *

Comment: *

Name: *

Email: *

Rating: *

Verification: *

Question List (106q): Question 1: The VP of sales at AW Computing utilizes a Lead report group...; Question 2: A sales rep at Ursa Major Solar was assigned to a role under...; Question 3: Which three fields should be used as filter criteria? Choose...; Question 4: An administrator is given a .csv file of 5,000 leads with Ex...; Question 5: An administrator has been asked to enable permissions for us...; Question 6: Northern Trail Outfitters requires the sales user to input a...; Question 7: An administrator created a new custom object. When trying to...; Question 8: An auto-response rule sends en email using Template when the...; Question 9: AW Computing sells a variety of software programs for Its cu...; Question 10: An administrator needs to create a junction object called Ac...; Question 11: Users at Ursa Major Solar want to create complex dashboards ...; Question 12: A custom object called Item has a many-to-many relationship ...; Question 13: Cloud Kicks has a Process Builder which should trigger upon ...; Question 14: Support staff at Cloud Kicks work on multiple accounts and o...; Question 15: Northern Trail Outfitters (NTO) is expending into the U.K. W...; Question 16: Cloud Kicks wants to implement multi-factor authentication (...; Question 17: Cloud kicks has received feedback that customers are frustra...; Question 18: A new administrator at Cloud Kicks has reported that they ar...; Question 19: An administrator at Universal Containers has been asked to c...; Question 20: The administrator at Cloud Kicks made new fields and page la...; Question 21: An administrator at Cloud kicks recently built a screen flow...; Question 22: An administrator is trying to deploy a change set from a new...; Question 23: The distributors at Cloud Kicks are eligible for support bas...; Question 24: The operations team at Ursa Major Solar (UMS) currently trac...; Question 25: Northern Trail Outfitters (NTO) has a private sharing model ...; Question 26: AW Computing has a 4-hour SLA in its support guarantee. The ...; Question 27: Cloud Kicks has been tracking how many participants wear the...; Question 28: The director of sales wants to make sure that every opportun...; Question 29: An administrator is asked to create a report to calculate th...; Question 30: The accounting team at Universal Containers is looking to ro...; Question 31: Management at Ursa Major Solar wants to understand how many ...; Question 32: The sales department has asked to limit access to the Amount...; Question 33: An administrator created two record types on the Account obj...; Question 34: Northen trail Outfitters (NTO) wants to change the current m...; Question 35: An administrator would Like to know If any other administrat...; Question 36: As part of their yearly audit, the compliance team at Cloud ...; Question 37: Cloud Kicks uses a dashboard with multiple components based ...; Question 38: Users at Ursa Major Solar want to create complex dashboards ...; Question 39: The administrator at Cloud Kicks needs to set up automation ...; Question 40: Cloud Kicks would like to reassign ownership of all leads th...; Question 41: Northern Trail Outfitters has many users set up as system ad...; Question 42: An administrator is asked to create a report to calculate th...; Question 43: Cloud Kicks is looking for a way to back up its data dally. ...; Question 44: Ursa Major Solar customer records have a lot of fields and L...; Question 45: An administrator has found a free app on the AppExchanged an...; Question 46: An administrator created and activated several record-trigge...; Question 47: An administrator created and activated several record-trigge...; Question 48: Ursa Major Solar's administrator has configured multiple rec...; Question 49: AW Computing organizes Its sales regions as East, Central, a...; Question 50: Administrator has been tasked with creating a new custom fie...; Question 51: AW Computers has enabled the feature for Contact to multiple...; Question 52: DreamHouse Realty currently deals only with single-family ho...; Question 53: Ursa Major Solar uses the custom object Product Development ...; Question 54: At Ursa Major Solar, there is a custom object called Galaxy....; Question 55: What should an administrator use as an alternative to a Proc...; Question 56: A user started to work remotely. They are having an Issue lo...; Question 57: At Cloud Kicks, the distributor account information is sensi...; Question 58: An administrator at Cloud Kicks has been asked to reduce the...; Question 59: Ursa Major Solar (UMS) wants to improve Its customers' abili...; Question 60: An administrator has been tasked with sending an email notif...; Question 61: Which two ways can an administrator review the page performa...; Question 62: An administrator at Clod Kicks has build a flow that deliver...; Question 63: A user is getting an error when attempting to merge two acco...; Question 64: The administrator at Cloud Kicks noticed that a before trigg...; Question 65: Cloud Kicks has updated several profiles and created a new a...; Question 66: Ursa Major Solar allows accounts to apply for loans to purch...; Question 67: Cloud Kicks (CK) has deployed several new custom apps that u...; Question 68: A user accidentally created a duplicate opportunity and is u...; Question 69: Cloud Kicks needs to track government-issued identification ...; Question 70: Universal Containers has found duplicate contacts in Salesfo...; Question 71: The sales agents at DreamHouse Realty have a profile that al...; Question 72: Sales reps at AW Computing hove been reporting that contact ...; Question 73: The salts team at Universal Containers has asked the adminis...; Question 74: What are three options available to the administrator to hel...; Question 75: AW Computers has created a custom field called Government ID...; Question 76: Universal Containers wants to assign a task due date on one ...; Question 77: An administrator has a request to create a Next Steps field ...; Question 78: AW Computing has several service plans it offers with its la...; Question 79: A sales rep needs to help cross-sell an opportunity but is u...; Question 80: The administrator at Cloud Kicks has been requested to provi...; Question 81: Cloud Kicks is a large company with many divisions. Some div...; Question 82: On the Planet custom object, Ursa Major Solar's sales direct...; Question 83: The administrator at Cloud Kicks is troubleshooting an issue...; Question 84: Cloud Kicks uses a Review junction object to track product r...; Question 85: A user at Universal Containers wants to load records Into a ...; Question 86: Cloud Kicks has organization-wide snaring defaults on the op...; Question 87: Cloud Kicks has an export of Order and Order Item data from ...; Question 88: Cloud Kicks uses a Lightning web component to provide instru...; Question 89: An administrator needs to Import a large amount of historica...; Question 90: Ursa Major Solar allows its scientists to log new stars as t...; Question 91: AW Computers has enabled the feature for Contact to multiple...; Question 92: When configuring a change set, which two practices should an...; Question 93: The administrator at Cloud Kicks is evaluating the capabilit...; Question 94: The administrator at AW Computing has received an email for ...; Question 95: DreamHouse Realty wants to notify an assigned agent when an ...; Question 96: The Cloud Kicks online Lead Intake form was recently updated...; Question 97: An administrator at Cloud Kicks has been tasked by the compl...; Question 98: The sales team at Cloud Kicks is noticing that sales reps ar...; Question 99: How should an administrator ensure the appropriate number of...; Question 100: An administrator is creating a custom Opportunity record pag...; Question 101: DreamHouse Realty has a rental team and a real estate team. ...; Question 102: AW Computing (AVVC) has customers In multiple countries. AWC...; Question 103: AW Computing has a private sharing model for Its accounts, b...; Question 104: A developer is getting errors for Production deployment. The...; Question 105: DreamHouse Realty wants better insights into potential reven...; Question 106: The security department at AW Computing wants to prevent use...

[×]

Download PDF File

Enter your email address to download Salesforce.CRT-211.v2024-08-19.q106.pdf

Email:

Disclaimer:
Freecram doesn't offer Real GIAC Exam Questions. Freecram doesn't offer Real SAP Exam Questions. Freecram doesn't offer Real (ISC)² Exam Questions. Freecram doesn't offer Real CompTIA Exam Questions. Freecram doesn't offer Real Microsoft Exam Questions.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Freecram material do not contain actual actual Oracle Exam Questions or material.
Microsoft®, Azure®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation.
Freecram Materials do not contain actual questions and answers from Cisco's Certification Exams. The brand Cisco is a registered trademark of CISCO, Inc.
CFA Institute does not endorse, promote or warrant the accuracy or quality of these questions. CFA® and Chartered Financial Analyst® are registered trademarks owned by CFA Institute.
Freecram does not offer exam dumps or questions from actual exams. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. All certification brands used on the website are owned by the respective brand owners. Freecram does not own or claim any ownership on any of the brands.

Question 26/106

LEAVE A REPLY

Download PDF File