CRT-211 Exam Dumps | AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the

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Question 51/106

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?

A. A primary Account relationship Is required on a Contact regardless of the page layout settings.

B. The Contact has Indirect relationships to other Accounts.

C. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D. Private Contacts need to be enabled in Setup.

Correct Answer: A

When the feature for Contacts to multiple Accounts is enabled, a Contact can have a direct relationship with multiple Accounts. However, one of these relationships must be designated as the primary Account relationship. This relationship is required on a Contact regardless of the page layout settings and cannot be removed unless the Contact is deleted or merged with another Contact. References:
https://help.salesforce.com/s/articleView?id=sf.shared_contacts_set_up.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.shared_contacts_considerations.htm&type=5

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