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Question 18/103
The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?
Correct Answer: A
Entitlement management lets you create and maintain service contracts that specify the support terms for each account. You can use entitlement processes to automatically apply the correct service contract to a case based on criteria you define. Reference: https://trailhead.salesforce.com/en/content/learn/modules/entitlements/entitlements_overview
- Question List (103q)
- Question 1: Sales reps at Ursa Major Solar often give discounts dependin...
- Question 2: AW Computing wants to enable a backup resource to assign per...
- Question 3: Cloud Kicks wants its sales reps to always use the same full...
- Question 4: Cloud Kicks needs to automate several updates to lead record...
- Question 5: At Cloud Kicks, the Sales team uses a specific dashboard to ...
- Question 6: Cloud Kicks has organization-wide snaring defaults on the op...
- Question 7: A sales rep at Ursa Major Solar was assigned to a role under...
- Question 8: AW Computing uses a custom Invoice object to track invoices ...
- Question 9: Cloud Kicks needs to track government-issued identification ...
- Question 10: The sales team at Cloud Kicks is noticing that sales reps ar...
- Question 11: Cloud Kicks is looking for a way to back up its data dally. ...
- Question 12: The administrator at Universal Containers recently rolled ou...
- Question 13: AW Computing has implemented the Contacts to Multiple Accoun...
- Question 14: Ursa Major Solar (UMS) receives hundred of cases every week ...
- Question 15: The administrator at Cloud Kicks has been requested to provi...
- Question 16: A sales rep needs to help cross-sell an opportunity but is u...
- Question 17: AW Computing organizes Its sales regions as East, Central, a...
- Question 18: The distributors at Cloud Kicks are eligible for support bas...
- Question 19: An administrator has a request to write a report listing acc...
- Question 20: Northern Trail Outfitters requires the sales user to input a...
- Question 21: The administrator at Cloud Kicks created a flow in a sandbox...
- Question 22: Select power users want the ability to make configuration ch...
- Question 23: Cloud Kicks is a large company with many divisions. Some div...
- Question 24: AW Computing is conducting an audit and wants to understand ...
- Question 25: An administrator is receiving cases that users are getting l...
- Question 26: users at Northern Trail Outfitters have a lot of fields on t...
- Question 27: At Ursa Major Solar, there is an account owner by a user wit...
- Question 28: When should an administrator consider when using Person Acco...
- Question 29: AW Computing has been advertising a new keyboard that was re...
- Question 30: The Service team at Cloud Kicks needs a way to show the curr...
- Question 31: Users report that the industry picklist field is no longer v...
- Question 32: The sale VP notices several sales reps generating a contract...
- Question 33: Cloud Kicks users report receiving an "Apex CPU time limit e...
- Question 34: The Cloud Kicks online Lead Intake form was recently updated...
- Question 35: An administrator is Informed that an employee has Just resig...
- Question 36: What are three options available to the administrator to hel...
- Question 37: Ursa Major Solar (UMS) wants to improve Its customers' abili...
- Question 38: An administrator is planning he release process for the year...
- Question 39: Northern Trail Outfitters (NTO) wants to start using Salesfo...
- Question 40: Cloud Kicks (CK) completed a project in a sandbox environmen...
- Question 41: Users at Ursa Major Solar want to create complex dashboards ...
- Question 42: Administrator has been tasked with creating a new custom fie...
- Question 43: The sales manager at Cloud Kicks wants a way to report on in...
- Question 44: Cloud Kicks has a very large knowledge base in Salesforce, S...
- Question 45: On the Planet custom object, Ursa Major Solar's sales direct...
- Question 46: A user at Universal Containers wants to load records Into a ...
- Question 47: AW Computing has a 4-hour SLA in its support guarantee. The ...
- Question 48: Cloud Kicks has an export of Order and Order Item data from ...
- Question 49: Dream house Realty has created a custom object to track its ...
- Question 50: When configuring a change set, which two practices should an...
- Question 51: Which two ways can an administrator review the page performa...
- Question 52: The administrator at Universal Containers does a soft launch...
- Question 53: An administrator need a business process automated, but only...
- Question 54: DreamHouse Realty has a rental team and a real estate team. ...
- Question 55: Cloud Kicks tracks project details in a custom Project objec...
- Question 56: How should an administrator ensure the appropriate number of...
- Question 57: An administrator has a request to create a Next Steps field ...
- Question 58: Cloud Kicks has created a new flow that deletes records. Wha...
- Question 59: An administrator has been tasked with sending an email notif...
- Question 60: Cloud Kicks has just released a new Process Builder on the A...
- Question 61: Ursa Major Solar allows accounts to apply for loans to purch...
- Question 62: Ursa Major Solar customer records have a lot of fields and L...
- Question 63: AW Computing has a new requirement from its security team wh...
- Question 64: A user at Cloud Kicks has informed the administrator that th...
- Question 65: A sales manager at AW Computing has created a contact record...
- Question 66: The salts team at Universal Containers has asked the adminis...
- Question 67: A sales user is assigned to a permission set group that give...
- Question 68: An administrator needs to create a junction object called Ac...
- Question 69: Cloud Kicks wants to force its users to set a value for a cu...
- Question 70: AW Computers has enabled the feature for Contact to multiple...
- Question 71: Ursa Major Solar (UMS) wants to identify customers that need...
- Question 72: An administrator has been asked to enable permissions for us...
- Question 73: Ursa Major Solar's administrator has configured multiple rec...
- Question 74: Cloud Kicks has o custom object called Membership Details th...
- Question 75: Management at Ursa Major Solar wants to understand how many ...
- Question 76: At Ursa Major Solar, there is a custom object called Galaxy....
- Question 77: Cloud Kicks (CK) has an email parsing tool. CK wants to ensu...
- Question 78: Cloud Kicks (CK) wants the forecast numbers to be shown by t...
- Question 79: Cloud Kicks has been tracking how many participants wear the...
- Question 80: An administrator at Universal Containers has been asked to c...
- Question 81: When should an administrator apply a permission set to a use...
- Question 82: Cloud Kicks would like to reassign ownership of all leads th...
- Question 83: Cloud Kicks (CK) has introduced its new Alpha Shoe line. Cus...
- Question 84: DreamHouse Realty wants better insights into potential reven...
- Question 85: The sales department has asked to limit access to the Amount...
- Question 86: The administrator at Cloud Kicks recently replaced several c...
- Question 87: AW Computing wants to embed a report chart on the Account re...
- Question 88: Cloud Kicks (CK) typically sells Its products direct to cons...
- Question 89: The administrator at Cloud Kicks noticed that a before trigg...
- Question 90: Northen trail Outfitters (NTO) wants to change the current m...
- Question 91: An administrator at Universal Containers has been asked by t...
- Question 92: Dreamhouse Realty recently learned that the major listing se...
- Question 93: Users at AW Computing are receiving a duplicate message when...
- Question 94: A custom object called Item has a many-to-many relationship ...
- Question 95: An administrator at AW Computing is trying to track the logi...
- Question 96: Ursa Major Solar uses the custom object Product Development ...
- Question 97: An administrator is asked to create a report to calculate th...
- Question 98: Support staff at Cloud Kicks work on multiple accounts and o...
- Question 99: Cloud Kicks (CK) has deployed several new custom apps that u...
- Question 100: AW Computers has created a custom field called Government ID...
- Question 101: As part of their yearly audit, the compliance team at Cloud ...
- Question 102: Cloud Kicks has updated several profiles and created a new a...
- Question 103: An administrator created a new custom object. When trying to...
