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C. Clarity - Efficiency - Consistency
Explanation:
"Deep Design Thinking" in CRM Analytics focuses on creating dashboards that are intuitive, effective, and user-friendly. The three key principles are:
Clarity – The dashboard should provide clear insights with intuitive visualizations, avoiding unnecessary complexity.
Efficiency – Users (service agents) should be able to access relevant insights quickly to make data-driven decisions.
Consistency – The design should be uniform in terms of layout, colors, filters, and interactions, ensuring a seamless user experience.
Why Not A or B?
A (Purpose - Structure - Surface) is incorrect: While these elements are part of a general design approach, they are not the core principles of Deep Design Thinking in CRM Analytics.
B (Priority - Logic - Level of Granularity) is incorrect: These factors influence dashboard data modeling and structuring, but they are not the fundamental design principles