BA-201 Exam Dumps | During a discovery workshop, it was identified that the solution needs to meet all legal accessibility

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Question 48

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Question 48/139

During a discovery workshop, it was identified that the solution needs to meet all legal accessibility standards (for example, ADA, Section 508, WCAG, etc.).
How should a business analyst document this need and ensure it is applied universally across the solution?

A. Create a functional requirement for accessibility standards.

B. Create a non-functional requirement for accessibility standards.

C. Create a user story for accessibility standards.

Correct Answer: B

Legal accessibility standards fall under non-functional requirements (NFRs), which define system constraints or quality attributes:
Applicability: NFRs like accessibility apply universally to the solution, ensuring compliance with ADA, Section 508, and WCAG standards, as mandated for many Salesforce projects.
Consistency Across Features: Documenting accessibility as an NFR ensures the requirement is enforced universally and is not tied to specific functional user stories.
Industry Alignment: Salesforce emphasizes capturing non-functional needs to meet legal and organizational standards effectively.

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