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Question 5/56

UniversalContainers (UC) needs to support its customers via email, phone, and chat. Service agents are only scheduled to support one communication channel for each shift. UC has implemented a service-focused community but only wants customers to inquire about service in the community through chat.
Which three options should a Solution Architect recommend to meet the requirements defined above?
Choose 3 answers

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Question List (56q)
Question 1: UC Foods, a manufacturing company, has multiple sales channe...
Question 2: Universal Containers uses the Salesforce Platform to track c...
Question 3: After a Solution Architect presents the Salesforce User Attr...
Question 4: Universal Containers (UC) has acquired four companies and is...
Question 5: UniversalContainers (UC) needs to support its customers via ...
Question 6: Universal Containers (UC) manufactures automobile engine com...
Question 7: UC Foods, a global manufacturing organisation, builds and se...
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Question 12: Universal Containers (UC) is implementing a SalesforceB2B mu...
Question 13: Northern Trail Health has clients that have more than 10,000...
Question 14: GG3 has gone live with a B2B multi-cloud solution and plans ...
Question 15: A Solution Architect that been hired to consultAce Computers...
Question 16: Universal Containers (UC) currently utilizes Sales Cloud and...
Question 17: Universal Containers (UC) is adding to its existing Salesfor...
Question 18: The Northern Trail Outfitters (NTO) sales department current...
Question 19: Universal Containers is at the start of a digital transforma...
Question 20: Universal Containers (UC) recently went live with a multi-cl...
Question 21: During a go-live planning session, the business sponsor expr...
Question 22: Northern Trail Outfitters (NTO) is currently using Salesforc...
Question 23: Universal Export has implemented multiple Salesforce product...
Question 24: A Solution Architect is working with Northern Trail Outfitte...
Question 25: A Solution Architect is delivering a multi-cloud implementat...
Question 26: Universal Containers (UC) is evaluating Salesforce for a Lea...
Question 27: Big Server Company sells complex server solutions to custome...
Question 28: Universal Containers (UC) has gone through the design phase ...
Question 29: Universal Containers (UC) is currently utilizingSalesforce R...
Question 30: Northern Trail Outfitters (NTO) has a large product catalog ...
Question 31: During a B2B multi-cloud implementation, an executive sponso...
Question 32: A Solution Architect is presenting a design for the Phase 1r...
Question 33: Universal Containers (UC) recently completed a successful im...
Question 34: Northern Trail Outfitters (NTO) is in the middle of the buil...
Question 35: Universal Containers serves customers globally across two bu...
Question 36: Universal Containers (UC) acquired two companies. As part of...
Question 37: Universal Containers (UC) u about to develop a new call cent...
Question 38: Universal Containers is currently utilizing B2B Commerce Clo...
Question 39: Universal Containers uses an ERP as system of record (SOR) f...
Question 40: A shipping and logistics company uses Sales Cloud, Service C...
Question 41: The business model of Universal Containers (UC) puts a stron...
Question 42: A software solutions company has created several SaaS applic...
Question 43: Northern Trail Outfitters (WTO) has around 500,000 active cu...
Question 44: Universal Containers (UC) needs to provide a portal for its ...
Question 45: Recently. Universal Containers (UC) successfully launched a ...
Question 46: Universal Containers (UC) is starting to go through an inven...
Question 47: Northern Trail Outfitters (NTO) currently use Sales Cloud to...
Question 48: A Solution Architect has gathered requirements from discover...
Question 49: Universal Containers (UC) is using Sales Cloud and Service C...
Question 50: Universal Containers (UC) is about to implement Sales Cloud,...
Question 51: AC Computers is hitting governor limits when trying to creat...
Question 52: Towards the end of the discovery phase, the sales manager an...
Question 53: Universal Containers (UC) has implemented a new ecommerce si...
Question 54: Universal Containers (UC) is currently utilizing Sales Cloud...
Question 55: AW Heat &amp;. Cooling is a mid-sized manufacturing company ...
Question 56: A Solution Architect is working with a complex enterprise ar...