FreeCram
  1. Home
  2. Salesforce
  3. Administer and Maintain Service Cloud
  4. Salesforce.ADX-261.v2023-01-06.q34
  5. Question 28
<< Prev Question Next Question >>

Question 28/34

Which search mechanism should be used to find case comments from within the lightning service console?

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Question List (34q)
Question 1: Universal Containers wants to let its customers interact rea...
Question 2: Universal Containers is considering a Knowledge-Centered Sup...
Question 3: Field engineers often need to access current inventory level...
Question 4: Universal Containers wants to implement a customer service s...
Question 5: Universal Containers is migrating from Classic Knowledge to ...
Question 6: Universal Containers (UC) wants to schedule for repair servi...
Question 7: Universal Containers has a policy that requires all email tr...
Question 8: The VP of Services at Universal Containers wants to reduce c...
Question 9: The VP of Service at Universal Containers wants to make it e...
Question 10: Which feature should a Consultant recommend to allow a Tier ...
Question 11: Universal Containers (UC) is updating the Service Cloud cons...
Question 12: Universal Containers 'IT policy prevents third-party softwar...
Question 13: Which three are characteristics of Visual Workflow? Choose 3...
Question 14: Metrics show that Universal Containers has a high call aband...
Question 15: As part of a new Salesforce Knowledge implementation, Univer...
Question 16: A recent survey at Cloud Kicks (CK) shows a decrease in cust...
Question 17: Universal Container's customers like speaking to a live supp...
Question 18: Universal Containers wants to allow customers to ability to ...
Question 19: Which two areas can an Administrator make Open CTI features ...
Question 20: Universal Containers is launching a full line of new product...
Question 21: Universal Containers wants to notify Support Managers when a...
Question 22: Service Representatives are complaining that their Lightning...
Question 23: Universal Containers wants customers to have the ability to ...
Question 24: A client's Support Call Center has seen an increase in call ...
Question 25: Universal Containers plans to migrate its existing knowledge...
Question 26: Universal Containers is planning to provide different levels...
Question 27: Universal Containers wants a mechanism that provides custome...
Question 28: Which search mechanism should be used to find case comments ...
Question 29: Universal Containers provides Customer Support for two separ...
Question 30: Universal Containers' support management team has noticed an...
Question 31: A Contact Center Manager is implementing a new customer care...
Question 32: Cloud Kicks (CK) has recently started using Entitlements wit...
Question 33: Universal Containers wants to help customers resolve issues ...
Question 34: Universal Containers plans to migrate its existing knowledge...