ADX-211 Exam Dumps | A team is assigned to standardize processes across internal teams for Salesforce Knowledge. The team

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Salesforce.ADX-211.v2022-07-13.q136
Question 24

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Question 24/136

A team is assigned to standardize processes across internal teams for Salesforce Knowledge. The team finds it difficult to effectively group the articles due to the slightly different verbiage used by each of the Support teams, which makes searching and search results inconsistent.
Which two customizations should an administrator use to allow for a better experience when searching?
Choose 2 answers

A. Configure new page layout.

B. Highlight relevant article text within search results.

C. Set up synonym groups.

D. Create search activity report with promoted search terms.

Correct Answer: B,C

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