Process transparency in the context of Business Process Management (BPM) is about making all processes within an organization clear and understandable. The correct answers are:
* Structure all processes and provide drill-down navigation from the value-chain level to the actual
* process (A):This approach ensures that every stakeholder can understand how individual processes fit into the broader organizational context. By providing a hierarchical view that goes from the macro level of the value chain down to detailed process steps, stakeholders can navigate and understand process relationships and dependencies.
* Model and design the processes to grasp all relevant information at a glance (C):Effective BPM involves designing processes in such a way that they are easily comprehensible. This means using standardized modeling conventions and ensuring that processes are documented in a manner that highlights critical information clearly, facilitating quick understanding and analysis.
Highlighting departmental boundaries in larger process models (B) and automating a process by using a workflow system (D) are important aspects of BPM but do not directly relate to the concept of process transparency.
References:
* BPMN (Business Process Model and Notation) standards
* SAP Signavio Process Manager Documentation
* "Business Process Management: Concepts, Languages, Architectures" by Mathias Weske