A consumer electronics wholesaler is validating SAP S/4HANA Transportation Management execution for shipments released from a warehouse-managed distribution center. Freight orders are planned, assigned to carriers, and released for loading. For one outbound process variant, carrier dispatch communication is generated, but the transportation event showing loading completion is not visible to the service desk.
The warehouse team confirms that loading is completed in the execution process, and the transportation team confirms that freight orders are not blocked. The constraint is to preserve the current warehouse execution flow while making loading completion visible through transportation event tracking without manual service desk updates.
Which action best addresses the issue?
Response: