A. To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.

B. To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.

C. To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.

D. To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.