A consumer goods company runs an on-premises SAP HANA database for core operational processing and uses SAP HANA Cloud for newer analytical workloads. During a scheduled maintenance window, the database administrator completes preparatory upgrade steps on the on-premises system, but the post-maintenance validation shows that the database services are available while the planned upgrade state has not been reached consistently.
One lifecycle check still reports the previous software level, and dependent validation tasks remain blocked. The operations lead wants the issue resolved within the same window without introducing unnecessary rollback risk. The team can use both administration interfaces and command-level tooling, but they must confirm the upgrade state before handing the system back.
What is the best next action?