PEGAPCBA87V1 Exam Dumps | A software company wants customers to receive troubleshooting support easily. New customers prefer to

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Pega Certified Business Architect (PCBA) 87V1
Pegasystems.PEGAPCBA87V1.v2023-06-30.q22
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A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)

A. Customer obtains troubleshooting assistance is a journey

B. New customer obtains troubleshooting assistance by using a call center is a microjoumey

C. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey

D. Customer obtains troubleshooting assistance is a microjoumey

E. New customer obtains troubleshooting assistance by using a call center is a journey

F. Experienced customer obtains troubleshooting assistance by using the online forum is a journey

Correct Answer: C,D,E

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