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The business process for an automobile insurance claim consists of the following phases: * Submission: The customer contacts a customer service representative (CSR) to file the claim. * Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs. * Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary. * Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?