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Question 16/36

Users are spending excess time researching duplicate cases to determine whether to process or resolve
the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)

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Question List (36q)
Question 1: An application contains a flow action with an Apply to: clas...
Question 2: Several development teams work on different enhancements. Th...
Question 3: An application has the following application rulesets: Expen...
Question 4: You are working on an update to an application which only af...
Question 5: You are configuring a screen flow as shown below: (Exhibit) ...
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Question 8: Users create Insurance Coverage Requests cases to authorize ...
Question 9: The current SOAP configuration returns a standard exception ...
Question 10: An agent is configured to run at a 600-second interval with ...
Question 11: You want operators in two separate units to be able to perfo...
Question 12: You are preparing to migrate an application to the User Acce...
Question 13: An application must support two case types. The case types a...
Question 14: You are updating a system of record using a SOAP connector. ...
Question 15: A Purchase Order case is instantiated as a child of a Purcha...
Question 16: Users are spending excess time researching duplicate cases t...
Question 17: Users create Insurance Coverage Requests cases to authorize ...
Question 18: A claims management application sends notifications based on...
1 commentQuestion 19: The ruleset list for an application consists of the followin...
Question 20: A user is processing a case and receives an error message th...
Question 21: What two artifacts must you prepare before delegating a rule...
Question 22: Items selected by a user need to be copied to a page list pr...
Question 23: You are configuring a drop-down list with a page list proper...
Question 24: An insurance application contains a top-level case type name...
Question 25: You have a requirement to update account information in an e...
Question 26: A company sends a standard confirmation email whenever a cas...
Question 27: A requirement states that the Users role cannot open a purch...
Question 28: When a user selects a product in a list, the application dis...
Question 29: You are asked to create a custom status named Open-Review. T...
Question 30: Which two options do you consider when creating a pre-proces...
Question 31: In which of the following situations would you configure glo...
1 commentQuestion 32: An application includes the following set of circumstanced i...
Question 33: In which two of the following situations would you simulate ...
Question 34: In the following example, the HomeIns, HomeInsInt, and Custo...
Question 35: You populate a data page with product information. The produ...
Question 36: Which two configurations can you use to include access group...