PEGACPBA88V1 Exam Dumps | You are asked to create a visualization that allows managers in the Customer Service division to track

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Question 4/25

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?

A. Open the Channels landing page, and then add a new portal.

B. Open the Explore data landing page, and then create a new insight.

C. Open the Explore data landing page, and then add a Reporting widget.

D. Open the Data landing page, and then create a new insight.

Correct Answer: B

To create a visualization that allows managers to track the number and status of Customer Support Request cases submitted over the last 30 days, follow these steps:
Open the Explore data landing page: This page allows you to create and explore data visualizations.
Create a new insight: Insights help you visualize and analyze data trends and metrics.
Reference:
Pega Academy: Data Exploration and Visualization
Pega Documentation: Creating Insights

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