As a project manager, you are ensuring that the quality management process is followed on your project.
However, failure to meet the quality requirements can have serious negative consequences for any or all of the project's stakeholders. During a project update meeting, one of the key stakeholders expressed his displeasure over the project management approach. One of the produced deliverables had major defects which required a rework. Defects in the produced deliverables cause rework which costs the company $ 2000.This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following statements is true?