ThePMO Expectation Adherence Indicator (PMO-EAI)measures how well the PMO adheres to its expected contributions within an organization. The selected functions of the PMO are analyzed based on their contribution probabilities, which reflect how much they are expected to contribute to the overall project success.
The correct approach to calculating the PMO-EAI involvessumming the probabilitiesof the contributions from these selected PMO functions. This method allows a clear assessment of the effectiveness of the PMO in meeting its objectives. It aligns with the principle of focusing on measurable outcomes in PMO performance evaluation, as seen in the application of frameworks like thePMBOK Guideand project evaluation models.