Adjustment Types in the Oracle Utilities Customer Cloud Service play a significant role in managing financial transactions, particularly adjustments. Here's a breakdown of the correct statements:
They can default an Adjustment Amount to adjustments (Option A): Adjustment Types can have predefined adjustment amounts. When an adjustment type is selected, the predefined amount can automatically be set as the adjustment amount.
They control how adjustments appear on bills (Option B): The appearance of adjustments on bills, including how they are described and categorized, is governed by the Adjustment Types. This includes the presentation and grouping of these adjustments in the billing statements.
They control whether a rate is to be called to calculate an adjustment amount (Option C): Adjustment Types can determine whether a specific rate needs to be invoked for the calculation of the adjustment amount. This aspect is crucial when the adjustment amount depends on particular rate calculations.
Options D and E, pertaining to the control over Service Agreement Types and Adjustment Profiles, are not directly controlled by Adjustment Types. Instead, these aspects are managed by different configurations within the Oracle Utilities Customer Cloud Service.
References:
Oracle documentation on Designing And Defining Adjustment Types: Designing And Defining Adjustment Types.
Oracle documentation on Setting Up Adjustment Types: Setting Up Adjustment Types.
Oracle documentation on Adjustment Types: Adjustment Types.