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Explanation/Reference: Explanation: For the customer hierarchy business object, you must use the File-Based Data Import feature. You prepare XML or text source data files, such as CSV, in a form that is suitable for a file-based import. The file-based import process reads the data in your source file, populates the interface tables according to your mapping, and imports the data into the application destination tables. The Define File-Based Data Import Setup and Maintenance task list includes the tasks that are required to configure the import objects, to create source file mappings, and to schedule the import activities. You submit file-based import activities for each import object Reference: https://docs.oracle.com/cloud/farel12/cdmcs_gs/FAUDM/ FAUDM2223420.htm#FAUDM2223420