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Question 23/38
One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
Centralize and standardize customer information from multiple sources.
Manage service requests witch corrected resolutions processes.
Capture service requests, service-level agreements, and incident management processes.
Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
Centralize and standardize customer information from multiple sources.
Manage service requests witch corrected resolutions processes.
Capture service requests, service-level agreements, and incident management processes.
Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
