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Question 34/46

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?

A. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

B. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

C. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

Question 34/46

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