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Who are key external stakeholders that may significantly influence an organization?
Correct Answer: D
Key external stakeholders include those who have significant influence over the organization's operations, strategy, and outcomes, such ascustomers, shareholders, creditors and lenders, government, and NGOs. * External Stakeholder Roles: * Customers: Drive revenue and product/service demand. * Shareholders: Provide capital and influence strategic decisions. * Creditors and Lenders: Affect financing and liquidity. * Government and NGOs: Set regulatory frameworks and advocate for societal priorities. * Why Other Options Are Incorrect: * A: Distributors and resellers are part of supply chain stakeholders, not key external influencers. * B: Employees and board members are internal stakeholders. * C: Marketing agencies and auditors are third-party service providers, not primary external stakeholders. References: * Stakeholder Management Standards (ISO 26000): Discusses key stakeholder identification. * COSO Framework: Emphasizes the importance of external stakeholder engagement in risk management and governance.