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A consultant is setting up a new install of Nutanix Files for a customer, but receives this error when attempting to join the customer's Active Directory domain: File Server <FileServerName> could not join the Domain because User credentials failed with error Unable to connect to WORKGROUP ads_connect: No logon servers The consultant has already verified the domain credentials provided by the customer are valid and have the correct permissions. What is the most likely cause in this scenario for a domain-join failure when setting up Nutanix Files?
Correct Answer: C
The most likely cause for the failure in joining the Active Directory domain when setting up Nutanix Files, given the error message about the inability to connect to logon servers and valid credentials, points to network communication issues. The specific mention of "ads_connect: No logon servers" suggests that the File Server VMs (FSVMs) are unable to reach the domain controllers. This issue is often due to necessary network firewall ports not being open. Ensuring that all required ports for Active Directory communications are open between the FSVMs and the domain controllers would resolve this issue.References: Nutanix Files Administration Guide, Active Directory Services Network Configuration requirements.