When working with traffic from applications with pinned certificates, you should add an exception to the steering configuration to bypass them. Pinned certificates are a security technique that prevents man-in-the-middle attacks by validating the server certificates against a hardcoded list of certificates in the application. If you try to intercept or inspect the traffic from such applications, they will reject the connection or display an error message. Therefore, you should add the domains used by certificate-pinned applications as exceptions in your steering configuration, so that they are not steered to Netskope for analysis and enforcement. References: Certificate Pinned ApplicationsCreating a Steering Configuration