In NetSuite, to add users to receive alerts sent by a Saved Search, the correct approach is to navigate to the Email tab within the configuration settings of the Saved Search and utilize the "Specific Recipients" option.
Here, you can add the email addresses of individual users, roles, or groups in the Recipient field who should receive the alert. This feature is specifically designed to send automated email notifications based on the search results, ensuring that relevant stakeholders are promptly informed about the specific conditions or data captured by the Saved Search.
The ability to specify recipients allows for targeted communication, ensuring that only the pertinent individuals or groups receive notifications. This is particularly useful for monitoring critical business metrics, reporting exceptions, or triggering workflows based on the data surfaced by Saved Searches. Additionally, the Email tab offers configuration options to customize the frequency, format, and content of the email alerts, providing flexibility in how the information is communicated to the recipients.References:
* NetSuite Help Center: Setting Up Email Alerts for Saved Searches
* NetSuite SuiteAnswers ID 33412: Emailing Saved Search Results