MB-910 Exam Dumps | A company plans to implement Dynamics 365 Customer Service. The company wants to use the system to determine

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Question 25/72

A company plans to implement Dynamics 365 Customer Service.
The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved.
What should you create?

A. opportunity

B. contact

C. case

D. quote

Correct Answer: C

Reference:
https://docs.microsoft.com/en-gb/learn/modules/get-started-with-dynamics-365-for-customer-service/2-core- components

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