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You are setting up and testing a workflow with approval hierarchy in Dynamics 365 Business Central. In Approval User Setup, you configure the following users: You create and enable an approval workflow. You configure the workflow to use the approver limit type Approver Chain. To test the workflow, User1 creates a purchase order for $1,100 and runs the Send Approval Request function. You need to identify the actions that occur when the workflow runs. Which set of actions occurs?
Correct Answer: C
In Dynamics 365 Business Central, when using Approval User Setup with Approver Chain as the limit type: * Each approver has a defined Approval Limit (the maximum amount they can approve). * If a document exceeds the requester's approval limit, the workflow escalates through the Approver Chain until a user with sufficient limit is found. * The workflow continues until the purchase order reaches an approver with authority greater than or equal to the document amount. For this question: * User1 creates a purchase order for $1,100. * Since the order is above User1's limit, it escalates to User2. * If User2's limit is not sufficient to fully approve $1,100, it then escalates to User3, who has a higher approval limit. * The workflow only releases the purchase order once all required approvers (User2 and User3 in this case) approve it. Therefore, the correct chain of events is: * User2 receives the approval request first. * After User2 approves, it is routed to User3. * Once both User2 and User3 approve, the purchase order is released. Microsoft Learn References: * Set up approval users and approval chains * Use approval workflows in Business Central