Reverse logistics refers to handling products returned from customers for reasons such as damage, warranty, recall, or recycling. CLT "Product Receiving and Returns" competencies note that this process is often managed in a separate area or department because it requires detailed inspection, sorting, and disposition of goods. Unlike outbound operations, reverse logistics deals with variable product conditions and must determine whether items can be restocked, repaired, or disposed of. It involves additional documentation and often quality-control assessments. The CLT stresses physical inspection to prevent contamination of good stock and maintain accurate inventory status. By segregating returns, facilities can efficiently process reusable materials while maintaining order integrity and compliance with company policies.