ITIL-4-Foundation Exam Dumps | Which dimension includes the knowledge needed for the management of services?

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Question 107/129

Which dimension includes the knowledge needed for the management of services?

A. Organizations and people

B. Value streams and processes

C. Partners and suppliers

D. Information and technology

Correct Answer: A

Recent Comments (The most recent comments are at the top.)

Emyra - Jan 17, 2022

The correct answer is D - Information and Technology.

When applied to the SVS, the information and technology dimension includes the information
and knowledge necessary for the management of services, as well as the technologies
required. It also incorporates the relationships between different components of the SVS, such
as the inputs and outputs of activities and practices.

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