Correct Answer: C
Comprehensive and Detailed Step-by-Step Explanation:
Open-source solutions provide flexibility and reduce vendor lock-in, allowing organizations to modify, enhance, and support software independently.
* Option A (Incorrect):Open-source software often lacksformalizedsupport levels compared to proprietary solutions, which provide structured SLAs (Service Level Agreements).
* Option B (Incorrect):While some open-source solutions are user-friendly, implementation complexity depends on the software and required customization.
* Option C (Correct):A key benefit of open-source solutions is thefreedom from vendor dependence.
Organizations can customize the software, hire independent developers, or switch providers without being locked into a specific vendor's ecosystem.
* Option D (Incorrect):Security in open-source software depends on the community and organization managing the solution. Some open-source tools have excellent security, while others may require additional hardening.
Reference:ISACA CISA Review Manual -Domain 4: Information Systems Operations and Business Resilience- Covers software licensing, vendor dependency, and support considerations.