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Acme Student Loan Company has developed an artificial intelligence algorithm that determines whether an individual is likely to pay their bill or default. A person who is determined by the algorithm to be more likely to default will receive frequent payment reminder calls, while those who are less likely to default will not receive payment reminders. Which of the following most accurately reflects the privacy concerns with Acme Student Loan Company using artificial intelligence in this manner?
Correct Answer: D
The correct answer is D. If the algorithm uses information about protected classes to make automated decisions, Acme must ensure that the algorithm does not have a disparate impact on protected classes in the output. The Fair Credit Reporting Act (FCRA) protects consumers from unfair, inaccurate, and discriminatory treatment by creditors and other businesses that use credit reports. The FCRA prohibits creditors from using information about protected classes, such as race, color, religion, national origin, sex, marital status, age, or because they receive income from a public assistance program, to make decisions about credit. In the case of Acme Student Loan Company, the algorithm is using information about protected classes to make automated decisions about whether to send payment reminder calls. This could have a disparate impact on protected classes, such as people of color or people with low incomes. For example, people of color may be more likely to be identified as being at risk of default, even if they are just as likely to repay their loans as people of other races. Acme Student Loan Company must ensure that the algorithm does not have a disparate impact on protected classes. This could be done by using a variety of methods, such as: * Testing the algorithm for accuracy, fairness, and bias before and after deployment * Providing consumers with notice and consent options for the use of their data * Allowing consumers to access, correct, or delete their data * Implementing accountability and oversight mechanisms for the algorithm * Ensuring compliance with applicable laws and regulations References: https://economictimes.indiatimes.com/news/how-to/ai-and-privacy-the-privacy-concerns- surrounding-ai-its-potential-impact-on-personal-data/articleshow/99738234.cms https://pupuweb.com/iapp-cipp-us-qa-privacy-concerns-acme-student-loan-company-artificial-intelligence/