When a teacher is having issues downloading files on their ChromeOS device, it's important to troubleshoot with minimal disruption. Here are steps to address the issue:
* Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.
* Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.
* Clear Cache: If storage isn't the issue, clearing the browser cache can sometimes resolve download problems.
* Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.