D-ISM-FN-01 Exam Dumps | Question: What describes an incident in a storage infrastructure?

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Dell Information Storage and Management Foundations v2 Exam
EMC.D-ISM-FN-01.v2026-02-14.q31
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Question 18/31

Question:
What describes an incident in a storage infrastructure?

A. Unknown root cause of one or more disruptions to service

B. Support request to help access an IT resource

C. Any action that may impact the functionality of the system

D. Any event that prevents corrections of known errors

Correct Answer: A

Anincidentis anunplanned disruptionof a service or a reduction in its quality, often with anunknown root cause.
Incidents require immediate action to restore service.
Example: SAN switch port down, unexpected storage latency.
* Support requestsare typically service requests, not incidents.
* Impact actionsare more about changes, not incidents.
* Events preventing correctionsmight be problems, not incidents.
Reference:Dell Information Storage and Management Foundations 2023 Study Guide, Section: Incident Management Processes.

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