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A bank installed a new smart TV to stream online video services, but the smart TV was not able to connect to the branch Wi-Fi. The next day, a technician was able to connect the TV to the Wi- Fi, but a bank laptop lost network access at the same time. Which of the following is the MOST likely cause?
Correct Answer: D
When two or more wireless networks use the same channel, they can interfere with each other, causing problems with connectivity. This is especially likely to happen if the networks are close together, such as in a bank branch. In this case, the smart TV was able to connect to the Wi-Fi because it was using a different channel than the laptop. However, when the technician changed the channel of the smart TV, it caused the laptop to lose network access because they were now using the same channel.