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Question 10/152
When working on a system, Joe, a technician, needs to prevent computer component failure by following a few simple rules. Joe is handling internal components but is not using an ESD strap. After opening the computer, which of the following should Joe do NEXT?
Correct Answer: B
- Question List (152q)
- Question 1: Which of the following is the BEST license type to comply wi...
- Question 2: Which of the following Windows OS capabilities allows modern...
- Question 3: Which of the following Windows utilities would MOST likely b...
- Question 4: A customer is reporting a burning smell coming from a CRT mo...
- 1 commentQuestion 5: A user, Ann, has reported that she lost a laptop. The laptop...
- Question 6: A security team is auditing a company's network logs and not...
- Question 7: A network administrator notices a new WiFi connection has ap...
- 1 commentQuestion 8: A technician has contacted a vendor, informing them they nee...
- Question 9: Which of the following features is being used when a smartph...
- 1 commentQuestion 10: When working on a system, Joe, a technician, needs to preven...
- Question 11: Ann, a user, has a phablet for personal and work usage. She ...
- Question 12: Which of the following Windows features would be used to enc...
- Question 13: When securing a mobile device, which of the following types ...
- Question 14: A user's personal laptop was hacked. A technician troublesho...
- Question 15: A technician has upgraded four computers and would like to s...
- Question 16: A customer is experiencing issues with email and calls the h...
- Question 17: A technician has just installed a video card in a PC. The vi...
- Question 18: A technician is upgrading a computer to Windows 7 Profession...
- Question 19: An end user receives an unsolicited and unencrypted email co...
- Question 20: A technician is tasked with analyzing computer settings mana...
- Question 21: Joe, an end user, reports that his computer is displaying nu...
- 2 commentQuestion 22: An administrator needs to create a new folder on a Windows P...
- Question 23: In Windows 8.1, \\E$ is an example of which of the following...
- Question 24: Which of the following tasks is automatically added to the t...
- Question 25: A technician suspects that a computer issue is caused by a f...
- Question 26: A technician is noticing extremely slow performance on a com...
- Question 27: When dealing with a difficult customer, which of the followi...
- Question 28: A technician is installing a wireless network and wants to l...
- Question 29: A technician needs to quickly destroy data on several hard d...
- Question 30: A user recently purchased a video card for gaming purposes. ...
- 1 commentQuestion 31: A technician responds to a user's complaint of "stop" errors...
- Question 32: The type of security threat that uses computers or other net...
- Question 33: Which of the following would a technician use to search for ...
- Question 34: A company has subscribed to a cloud service, paying monthly ...
- Question 35: A technician installs Windows 7 on a 4TB hard drive. Which o...
- Question 36: A user is trying to connect to a new access point with a lap...
- Question 37: Joe, a user, calls the help desk from a coffee shop while on...
- Question 38: A PC technician has been asked to verify certain Group Polic...
- Question 39: The office of admissions at a university has requested that ...
- Question 40: Joe, a user, returned yesterday from a trip where he utilize...
- Question 41: An employee installed a new application on a shared Windows ...
- Question 42: A user wants to be able to access email from all devices. Wh...
- Question 43: A user tries to login and receives the error message "The Us...
- Question 44: An IPS appliance is installed on the network. Which of the f...
- Question 45: A manager suspects a user has obtained movies protected by c...
- Question 46: An administrator must upgrade multiple workstations with a n...
- Question 47: A user reports several technicians have been unable to solve...
- Question 48: Which of the following file formats does Android use for app...
- Question 49: A technician is configuring a SOHO router to ensure network ...
- Question 50: A computer was recently infected by malware after a flash dr...
- Question 51: A home server rack is being installed in the computer room a...
- Question 52: A technician troubleshooting a computer finds a faulty video...
- Question 53: Joe, a technician, arrives onsite at a customer's home. Upon...
- Question 54: A technician is working on a home theater PC in a location w...
- Question 55: A company is concerned about users tailgating into restricte...
- Question 56: A newly deployed Windows PC cannot connect to the antivirus ...
- Question 57: A user wants to save a file into another user's directory, b...
- Question 58: A new help desk technician receives a trouble call from a us...
- Question 59: A company has drivers with PII and other sensitive informati...
- 1 commentQuestion 60: A technician needs to install a clean Windows OS on several ...
- Question 61: Joe, a user, has connected a tablet to his personal mobile h...
- 1 commentQuestion 62: A user leaves the workstation frequently and does not want s...
- Question 63: A user calls the help desk because a folder containing criti...
- Question 64: In preparation for an operating system upgrade, a technician...
- Question 65: A company wants all new PCs to have a standard sleep and hib...
- 1 commentQuestion 66: When synchronizing a cell phone to an Exchange Email Server,...
- Question 67: A technician has been informed by the IT security manager th...
- Question 68: A technician has been tasked with disposing of hard drives t...
- Question 69: A PC technician issues the following command in a terminal w...
- Question 70: A technician has purchased a new surge protector to protect ...
- Question 71: A user has been granted permission to access the corporate n...
- 1 commentQuestion 72: A technician has received a call from a user who opened an a...
- Question 73: A customer reports very slow wireless connection speeds in t...
- Question 74: While navigating a Windows machine through command prompt, w...
- Question 75: A help desk technician receives a call from a user stating a...
- Question 76: A technician is configuring wireless for a home office. The ...
- Question 77: A user needs their email set up on their iOS device. The ema...
- Question 78: Which of the following prevention methods is considered to b...
- Question 79: Data on full disk encrypted drives using BitLocker is MOST s...
- Question 80: Which of the following will help to protect an organization ...
- Question 81: A coworker asks a technician for help understanding an email...
- Question 82: A user needs to connect securely to the company network whil...
- Question 83: Joe, a user, just downloaded a game onto his company phone. ...
- Question 84: A user is experiencing a software application error. The use...
- Question 85: A technician would like to remove the dust inside of a deskt...
- Question 86: An office manager mistakenly uninstalled a valuable applicat...
- Question 87: A customer calls the help desk to report an issue. The custo...
- Question 88: A technician is troubleshooting a startup failure on a Windo...
- Question 89: An administrator wants to give a user limited access rights ...
- Question 90: An administrator has verified that a PC has no Internet conn...
- Question 91: A technician has been tasked with limiting the users who can...
- Question 92: Which of the following is a security threat that disguises i...
- Question 93: A user calls the helpdesk reporting that when accessing the ...
- Question 94: A technician recently removed a malware infection from a cli...
- Question 95: An end user has reported not receiving emails sent by a spec...
- Question 96: As part of a BYOD program, the organization requires BYOD us...
- Question 97: A home user receives a call from a technician who claims to ...
- Question 98: Which of the following is the FASTEST way for a user to sync...
- Question 99: A technician is configuring a new Windows computer for a hom...
- Question 100: A user starts up a PC and notices it appears to boot from CD...
- Question 101: A user needs to shrink the partition size of a hard drive en...
- Question 102: A user wants to reuse a flash drive and ensure that no one c...
- Question 103: A user reports the Internet connection is not working on the...
- Question 104: A user's mobile device appears to be losing battery life rap...
- Question 105: Which of the following security threats happens when another...
- Question 106: Which of the following statements is true regarding the diff...
- Question 107: A technician is using a domain account to access files locat...
- Question 108: A technician opens a customer's computer and sees large amou...
- Question 109: A technician is configuring a SOHO wireless router for a sma...
- Question 110: When starting a computer, a technician notices the computer ...
- Question 111: Ann, a customer, reports that when she occasionally works in...
- Question 112: A technician is removing malware from a computer in safe mod...
- Question 113: Which of the following are examples of possession authentica...
- Question 114: Which of the following is a risk of implementing a BYOD poli...
- Question 115: An end user calls the company's IT service desk to report an...
- Question 116: A technician is trying to perform a new installation of an o...
- Question 117: A user frequently travels with a Windows laptop and connects...
- Question 118: A turnstile is an example of which of the following forms of...
- Question 119: A technician is in need of a device that would give the BEST...
- Question 120: A customer's Windows 7 Home Premium computer displays a stop...
- Question 121: A technician in a call center is on a particularly frustrati...
- Question 122: A user notices the social media apps are constantly updated ...
- Question 123: Which of the following is the MAIN reason that corporate pol...
- Question 124: A technician is working on a computer when the PC suddenly e...
- Question 125: Which of the following is the BEST option to prevent data br...
- Question 126: Ann, an end user, receives a call from someone claiming to b...
- Question 127: A technician is attempting to manually migrate a user's prof...
- Question 128: A technician is called into the office during a thunderstorm...
- Question 129: Which of the following commands are used from a Linux comman...
- Question 130: A technician has been tasked with remotely imaging a compute...
- Question 131: A user has a new web email account and asks a technician for...
- Question 132: Which of the following technologies ensures full device encr...
- Question 133: A technician is tasked with setting up a user's webmail on a...
- Question 134: A recent data breach has revealed that compromised files con...
- Question 135: Which of the following explains why it is important to secur...
- Question 136: A new user reports trying to login to a workstation but, whe...
- Question 137: A technician is working a trouble ticket for a user. After a...
- Question 138: A technician has been given a PC that is not powering up. Af...
- Question 139: A user is configuring the email settings on a smartphone. Wh...
- Question 140: A support technician is using virtualization software on a W...
- Question 141: A technician performs an in-place upgrade from Windows 7 to ...
- Question 142: A network administrator is unable to install programs on a w...
- Question 143: A customer has made several trouble calls to the help desk a...
- Question 144: A network administrator has moved several users' folders to ...
- Question 145: Users on the corporate network are reporting that accessing ...
- Question 146: Ann, an executive, reports that she received a call from som...
- Question 147: A user in a corporate environment needs to have a laptop dev...
- Question 148: A technician wants to deploy a solution that will detect and...
- Question 149: A technician has been notified that recent vulnerabilities h...
- Question 150: An IT manager needs to reimage 30 computers in a lab. The im...
- Question 151: A technician has just upgraded RAM on a user's workstation f...
- Question 152: A home user reports the PC is running slow, and pop-up adver...
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If you're working on a laptop, netbook, or tablet, be sure to remove the battery, as well as disconnect the AC power, before removing or disassembling anything